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To ensure fairness and respect for our stylists’ time, the following policy applies:
- Cancellations within 48 hours of the scheduled appointment will incur a fee of 50% of the service charge.
- Cancellations within 24 hours will result in a 100% charge of the service fee.
- Clients arriving more than 20 minutes late may be subject to a late fee or risk forfeiting their appointment at the stylist’s discretion.
This policy is strictly enforced to protect our stylists’ earnings and maintain the professionalism of their business. By booking an appointment, you acknowledge and agree to these terms.
